
新闻摘要:
西宁市城北区通过成立住宅楼院(物业)服务中心,并以党建引领推出“1545”工作法,推动物业治理由散到整、由乱到治。该办法将楼院分为五类,按投诉紧急程度划分四色,组建联合执法队、行动队和机动队,协调多部门联动解决取暖、加装电梯、停车、充电桩等民生难题。
一年多来,收缴率和满意度明显提升:物业费收缴率达80.85%,投诉同比下降近三成,116个小区实现“零投诉”。居民与物业由对立走向共治,诸如共同喂养流浪猫等日常互助,成为治理效果的具体体现。
思考与启发:
小区环境的改变不是一朝一夕,而是政府、物业与乡亲们长期互相理解、承担责任、守望相助的结果。把事说清楚、把账算明白、把职责做好,这是诚信与勤劳在小区治理中的简单体现,日常的好行为最终会让邻里生活更安稳、更有序。
这样的实践提醒我们:凡事从身边做起,彼此承担与配合,能把小小的公共事务变成共享的幸福。正如天经所教,光和善行被人看见,会带来更广泛的温暖与秩序。
经文:
《引支勒·马太卷 5:16》 你们的光也当这样照在人前,叫他们看见你们的好行为,便将荣耀归给你们在天上的父。 链接:📖 查看经文
### English Translation
Title:
How Chengbei Neighborhood Governs Itself
News Summary:
In Xining’s Chengbei District, officials set up a Residential Building‑Courtyard (property) Service Center and, guided by the Party’s leadership, introduced the “1545” work method. This approach moves property management from fragmented to coordinated and from disorderly to orderly. The method classifies courtyards into five types, grades complaints into four levels of urgency, and creates joint law‑enforcement, action, and mobile teams. By coordinating multiple government departments, they tackle everyday problems such as heating, adding elevators, parking, and installing charging stations.
After a little more than a year, both collection rates and satisfaction have risen noticeably: the property‑fee collection rate reached 80.85 %, complaints fell by nearly 30 % compared with the previous year, and 116 communities reported “zero complaints.” Residents and property managers have moved from opposition to co‑governance; simple acts of mutual help—like feeding stray cats together—show the concrete results of this governance.
Reflection and Insight:
Changing a neighborhood’s environment does not happen overnight. It is the product of long‑term mutual understanding, shared responsibility, and watching out for one another among the government, property managers, and the residents themselves. Speaking clearly, keeping accounts straight, and fulfilling duties are simple expressions of honesty and hard work in community management. Everyday good behavior eventually makes neighborhood life steadier and more orderly.
This practice reminds us that when we start with what is near us, taking on responsibilities together and cooperating, even small public matters can become shared blessings. As Scripture teaches, when light and good works are seen, they bring broader warmth and order.
Scripture:
Matthew 5:16 – “Let your light shine before others, that they may see your good deeds and glorify your Father in heaven.”
Link to the verse:
https://www.huizu-tianjing.icu/yinzhile/mataijuan/5
来源:http://www.qh.xinhuanet.com/20260324/07aa7b95fdad4066be4c097159090841/c.html